3.1 Honest Listings
Sellers must provide clear, accurate, and truthful product descriptions. Misleading information is strictly prohibited.
3.2 Transaction Support
Terlo Market connects buyers and sellers by facilitating secure transactions. We are directly responsible for disputes between parties.
3.3 Secure Payments Only
All payments must go through our approved and secure payment gateways. This ensures safety, transparency, and peace of mind for all users.
To keep Terlo Market safe and trustworthy for everyone, the following actions are strictly not allowed:
4.1 Selling Prohibited or Counterfeit Items
No fake, illegal, or banned products are allowed on our platform.
4.2 Fraud or Misrepresentation
Users must not engage in scams, false advertising, or deceptive transactions.
4.3 Intellectual Property Violations
Respect copyrights, trademarks, and patents. Selling or posting items that infringe on others’ rights is strictly forbidden.
5.1 Easy Refund Requests
Buyers can request a refund based on the conditions outlined in our Refund Policy. We’re here to make things right when something goes wrong.
5.2 Order Cancellations
Terlo Market may cancel orders if we detect suspected fraud, item unavailability, or any breach of our Terms. You’ll always be notified if this happens.
6.1 Use at Your Own Risk
While we work hard to provide a secure and smooth experience, Terlo Market is not responsible for any direct, indirect, or unexpected losses related to your use of the platform.
6.2 No Guarantees Beyond Our Control
By using Terlo Market, you agree to do so at your own risk and acknowledge that we can’t be held liable for issues outside our control.
7. Changes to Terms
7.1 We Keep Things Up to Date
Terlo Market may update these Terms from time to time to reflect improvements, legal updates, or platform changes.
7.2 You’ll Always Be Informed
We’ll notify you of any major updates via email or directly on the platform. By continuing to use Terlo Market, you agree to the latest version of our Terms.
8.1. Terlo Market follows the laws of the Republic of Ghana in all our operations and policies.
8.2. If any serious disagreement or legal issue comes up, it will be handled by the official courts in Ghana.
Have questions or need help with anything in these Terms & Conditions?
We’re here for you!
Email us anytime at: support@terlomarket.com
Your peace of mind matters to us.
